Welcome to the website of Norwex Australia Pty Ltd (ACN 129 561 262), and Norwex New Zealand Ltd (NZBN 9429041640661),(jointly "Norwex", "we" or "us"). The following Terms and Conditions, together with any other extracts, agreements, documents or policies referred to, are expressly incorporated herein (collectively " Terms") and apply to your use of the norwexbiz website and any sub-domains thereof, including any content, downloads, catalogues, functionality, Products and services offered on or through the norwexbiz website ("website"), as well as in regards to any purchases you make via the website (“Purchase(s)/ed”) of any Norwex Products or services (“Product(s)”).
Please read these Terms carefully before you access or otherwise start to use the website or transact any Purchases.
By using the website and or completing any Purchases, you accept and agree to abide by these Terms, which can be found at:
Changes to the Terms
We may, in our sole discretion, revise and update these Terms from time to time. Any change to the Terms will come into effect 7 days after the date on which the change is posted to the website. You must check this page from time to time to take notice of any change we make, as it is binding on you from the date on which it comes into effect. Your continued use of the website or ordering of any Products following the posting of any revised Terms means that you accept and agree to the changes.
Accessing the website
This website is intended for use by individuals 13 years or older, if you are younger than 13 years, please do not access this website.
Purchases are only allowed for individuals who are 18 years or older.
If you allow your minor child or a child for whom you are a legal guardian (a "Minor") to access this website, you will be solely responsible for (i) the online conduct of such Minor (ii) monitoring such Minor's access to and use of this website, and (iii) the consequences of any use of the website by such Minor.
We do not intend to solicit information from, or to market any Products or services, to Minors through this website. Parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material and information that may be harmful to Minors.
Access to the website is permitted on a temporary basis, and we reserve the right to withdraw or amend any Products and / or services we provide on the website at our sole discretion and without notice. We will not be liable if, for any reason, all or any part of the website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the website, or the entire website, to users, including registered users.
You are responsible for ensuring that all persons who access the website through your internet connection are aware of these Terms and that they comply with them.
To access the website or some of the resources it offers, or in order to make Purchases, you may be asked to provide certain registration details or other information. It is a material condition of your use of the website and / or completion of any Purchases, that all the information you provide on the website is correct, current and complete.
If you choose, or you are provided with a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. You are liable for all use and activity carried out using your user name, password, or any other piece of information provided to you as part of our security procedures, including any use or activity carried out by third parties unless that use was unauthorised by you or obtained fraudulently in a way that was not reasonably foreseeable by you.
You agree to immediately notify Norwex of any unauthorised use of your user name or password or any other breach of security, and ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
Acting reasonably, we have the right to disable any user identification code or password, whether chosen by you or provided by us, at any time including, if in our opinion, you have failed to comply with any provision of these Terms.
ONLINE PURCHASE TERMS
The following clauses relate to all Purchases made through the website.
How to Order Purchases Through The Website
After placing an order, you will receive an email from us acknowledging that we have received your order ("Order Confirmation"). Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product, also known as an ‘invitation to treat’. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email confirming the shipment of your order ("Shipment Confirmation").
A contract with us will only be formed when we send you the Shipment Confirmation. The contract will relate only to those Products whose shipment we have confirmed in the Shipment Confirmation. We will not be obliged to supply any other Products which may have been part of your order in a separate Order Confirmation. We reserve the right to cancel your order at any time before we have accepted it (in the form of a Shipment Confirmation) and we may rescind our acceptance and cancel your order where there has been an obvious error in price or where the Product is no longer in our inventory. Where we have cancelled your order for obvious errors in price or out of stock inventory, we will refund the payment you have made within a reasonable timeframe.
Price & Availability of Products
Prices, the specifications as well as the availability of Products on the website are subject to change without notice. Errors will be corrected when discovered. Our website contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our website may be incorrectly priced. We will normally verify prices as part of our Shipment procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when shipping the Product to you.
If a Product's correct price is higher than the price stated on our website, we will normally, at our discretion, either contact you for instructions before shipping the Product, or reject your order and notify you of such rejection. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an Order Confirmation or a Shipment Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a pricing error.
Out of Stock Products
On occasion, you may be able to place a Product in your shopping cart and submit your order for processing, but your order is subsequently cancelled due to the unavailability of the Product. You acknowledge that Products may sell quickly and there may be a short period of time after an order has been submitted, during which the Product is no longer available. You agree that we may cancel your order after you have received an Order Confirmation without penalty.You will receive a refund of your payment if this occurs.
On very rare occasions, you may receive a Shipment Confirmation from us for part of your order, but some Product is no longer available in our inventory. You agree that we may rescind our acceptance and cancel your order without penalty if we are unable to ship the Product you ordered due to such unavailability. You will receive a refund of the relevant portion of your payment if this occurs.
Shipment & Delivery
Products can be shipped only to a street address or PO Box within Australia or New Zealand.
The term ‘shipping’ or ‘ship’ includes the commencement of shipping Product in an order for multiple Purchases or where the Product purchased consists of components that must be shipped separately. For example, your order may consist of (1) several different Product(s), (2) a quantity of the same Product, or, (3) a single Product with several component parts the size of which might require them to be shipped in separate packages. In all such orders, we endeavour to ship out individual packages together so that they arrive at the same time; however, when that is not possible, we commence shipping by shipping individual packages in the order the soonest they are available and conditions permit. In these instances, our notification to you that your order has ”shipped,” marks the time when shipping has commenced; it does not mean that all Product in the order have shipped at that time. You agree that credit cards and debit cards are to be charged on the date of inventory reservation for the order, not the date of shipping.
Please note that unless otherwise stated on the website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.
Some Norwex Products require special handling as specified by local laws andregulations governing the shipping of these items. The method of shipment for these Products is dictated by these legal regulations. Norwex complies with these regulations and therefore the shipment of some Products to certain locations may not be possible. Please contact the Norwex Consultant Care Centre for additional shipping information.
In some cases, an order may be returned to Norwex if the carrier is unable to deliver it to the specified shipping address due to no fault of Norwex. In such cases and at your request, Norwex will attempt to re-ship the Products. Please be aware that you will be charged the delivery cost for both the original failed shipment and any subsequent delivery or attempted delivery.
Product Return Policy
If for any reason you are not completely satisfied with any Norwex Product, you or the Norwex Consultant may return the unused portion of the Product within 60 (sixty) days from the date of Purchase. For Products returned pursuant to this policy, Norwex will, at your option:
(a) refund the amounts paid for the Products by crediting 100% of the Purchase price (less shipping and handling charges) and sales and other taxes (including import duties) to the credit card used to make the Purchase; or
To cancel an order or contract, please contact your Norwex Consultant or our Consultant Care Centre telephone line on 1800 667 939 for Australia, or 0800 895 015 for New Zealand, or e-mail us at email@example.com or firstname.lastname@example.org to tell us. You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you sent us the e-mail or posted the letter to us.
Risk of Loss; Title
All Product Purchased from our website are made pursuant to a shipment contract. This means that, subject to payment of the Products in full, the risk of loss and title for such Product(s) pass to you upon Norwex’s tender of the Product to the carrier.
Withdrawal of Products
We reserve the right to withdraw any Product from this website at any time and/or remove or edit any materials or content on this website. Whilst we will make our best efforts to always process all the orders, there may be exceptional circumstances which mean that we may need to refuse to process an order after we have sent you an Order Confirmation, which we reserve the right to do at any time, at our sole discretion.
We will not be liable to you or any other third party by reason of our withdrawing any Product from this website, whether it has been sold or not, removing or editing any materials or contents on this website or for refusing to process or accept an order after we have sent you the Order Confirmation.
Warranties – Products
For customers in Australia – Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
For customers in New Zealand– Our goods and services come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993.For failures of substantial characterwith the service, you are entitled:
You are also entitled to choose a refund or replacement for substantial characterfailures with goods. If a failure with the goods or a service does not amount to a substantial characterfailure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to have the failure remedied elsewhere (if the supplier refuses or neglects to do so) with us paying your reasonable costs for remedying the failure,a refund for the goods orto cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
Without limiting the above, Norwex clearly displays Product warranties alongside or near the actual Product to which the warranty relates. If no such Product warranty is displayed, in the alternative, Norwex provides a default warranty period of 60 days for Products (see above).
DISCLAIMER OF WARRANTIES - PRODUCTS
Except as set out above in ‘Warranties – Products’, NORWEX HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE INCLUDING NON-INFRINGEMENT.
CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS UNDER THE CONSUMER GUARANTEES ACT 1993 AND FAIR TRADING ACT 1986.
Limitation on Liability - Products
TO THE EXTENT PERMITTED BY LAW, NONE OF NORWEX, ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS AND/OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OR CORRUPTION OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW INCLUDING REMEDIES AVAILABLE TO YOU \UNDER THE CONSUMER GUARANTEES ACT 1993 OR FAIR TRADING ACT 1986.
Indemnification - Products
You agree to defend, indemnify and hold harmless Norwex, its subsidiaries, affiliates and licensors and their respective officers, directors, employees, contractors, agents, licensors and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) resulting from your violation of these Terms or your (i) unauthorised use of the Products, and/or (ii) use of the Products otherwise than as per product use instructions, other than as expressly authorised in these Terms.
Intellectual Property Rights
The entire contents of the website (including all downloads, information, software, text, displays, catalogues, images, video and audio) and the design, selection and arrangement thereof, are owned by Norwex or its licensors and are protected by United States, Canada, European Union and international laws regarding copyrights, patents, trademarks, trade secrets and other intellectual property, industrial or proprietary rights.
You are permitted to use the website for your personal or legitimate business purposes. Except where explicitly authorised in writing by Norwex you must not copy, modify, create derivative works of, publicly display or perform, republish, download or store, or transmit any of the material on our website, or the website itself without the prior written consent of Norwex in each instance.
You must not:
§ Modify the paper or digital copies of any materials available from this website; or
§ Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text;
§ Delete or alter any copyright, trademark and other proprietary notices appearing on such materials.
If you wish to make any use of any material on the website, which is not specifically intended for public or marketing use or other than that set out above, please address your request to: email@example.com
If you print, copy, modify, download or otherwise use any part of the website in breach of these Terms, in addition to any other legal rights and remedies available to us, your right to use the website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
No right, title or interest in or to the website or any content on the website are transferred to you, and all rights not expressly granted are reserved by Norwex and/or its licensors. Any use of the website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark and other laws.
Norwex’s name, trademarks, Norwex's logo and all related names, logos, Product and service names, designs and slogans are trademarks of Norwex, its affiliates or licensors. You must not use such marks without the prior written permission of Norwex. All other names, brands and marks are used for identification purposes only and are the trademarks of their respective owners.
You may use the website only for lawful purposes and in accordance with these Terms.
You agree not to use the website (to):
You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the website, or in any way reproduce or circumvent the navigational structure or presentation of the website to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the website.
Failure to abide by these rules will result in Norwex terminating your access to the website and may be the basis of legal action against you.
The website may contain message boards, chat services, forums, blogs, bulletin boards and other interactive features (collectively, "Interactive Services") that allow you to post, submit, publish, display or transmit to other users content or materials including, without any limitation whatsoever, any feedback, chat logs, forum logs, emails, pictures, screenshots, or any communication whatsoever that you create from and / or insert, append, attach or otherwise upload to the Interactive Services (collectively, "User Contributions") on or through the website. All User Contributions must comply with the Content Standards set out in these Terms.
Any User Contributions you post to the website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose.
You represent and warrant that (i) you own or control all rights in and to the User Contributions and have the right to grant Norwex and its affiliates the license granted above; and (ii) that all of your User Contributions do and will comply with these Terms, and you agree to defend, indemnify and hold harmless Norwex and its affiliates and licensors for any breach of that representation and warranty.
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not Norwex, have full responsibility for such content, including its legality, reliability, accuracy and appropriateness. Any content and/or opinions uploaded, expressed or submitted to the website, and all articles and responses to questions and other content, other than the content provided by Norwex, are solely the opinions and the responsibility of the person or entity submitting them and do not necessarily reflect the opinion of Norwex. We are not responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the website.
You agree to assign any rights that you may have in any User Contributions to Norwex and to execute any and all documents required in order to assign any such rights to Norwex. Alternatively, if such an assignment is found to contravene any local laws, you hereby grant to Norwex a perpetual, royalty free, irrevocable and unlimited license to use the User Contributions in such manner, including without limitation, to sub-license and commercially use any User Contributions, that Norwex in its sole discretion decides.
User Contributions - Enforcement; Termination
We have the right, at our sole discretion to:
However, we can neither review all material before it is posted on the website nor ensure prompt removal of objectionable material after it has been posted. Accordingly, Norwex assumes no liability for any action or inaction regarding transmissions, communications or content provided by any user or third parties. We have no liability or responsibility to anyone for performance or non-performance of the activities described in this section.
These content standards apply to any and all User Contributions and Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions and Interactive Services must not:
If you believe that any User Contributions or any content displayed on the website violates your copyright, please see our Copyright Policy for instructions on sending us a notice of copyright infringement.
Information about you and your visits to the website
Linking to the website
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, and, unless otherwise agreed, you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you. The website from which you are linking must comply in all respects with the Content Standards set out in these Terms. You agree to cooperate with us in causing any unauthorised framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.
Links from the website
If the website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to or from this website, you do so entirely at your own risk and subject to the terms and conditions of use of such websites.
Geographic Restrictions – Void Where Prohibited
Not all features, Products or services discussed, referenced, provided or offered through this website are available to all persons or in all geographic locations. Access to the website may not be legal in certain countries. If you access the website from outside Australia or New Zealand, you do so on your own initiative and are responsible for compliance with local laws.
Disclaimer of Warranties in relation to website use
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our website for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE WEBSITE, IT’S CONTENT AND ANY PRODUCTS, SERVICES OR DOWNLOADS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER NORWEX NOR ANY PERSON ASSOCIATED WITH NORWEX MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER NORWEX NOR ANYONE ASSOCIATED WITH NORWEX REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
NORWEX HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
CERTAIN AUSTRALIA AND NEW ZEALANDLAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU. IN NEW ZEALAND YOU MIGHT HAVE ADDITIONAL RIGHTS UNDER THE CONSUMER GUARANTEES ACT 1993, FAIR TRADING ACT 1986 AND OTHER LAW.
Limitation on Liability
IN NO EVENT WILL NORWEX, ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS AND/OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OR CORRUPTION OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.IN NEW ZEALAND THIS INCLUDES THE CONSUMER GUARANTEES ACT 1993 AND FAIR TRADING ACT 1986.
CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES INCLUDING THE CONSUMER GUARANTEES ACT 1993 OR THE FAIR TRADING ACT 1986 (OR OTHER APPLICABLE LAW) IN NEW ZEALAND.SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
You agree to defend, indemnify and hold harmless Norwex, its affiliates and licensors and their respective officers, directors, employees, contractors, agents, licensors and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) resulting from your violation of these Terms or your use of the website, including, without limitation, any use of the website's content, services and Products other than as expressly authorised in these Terms or your use of any information obtained from the website.
Governing Law and Jurisdiction
By accessing the site, you agree that the laws of the State of Queensland will apply to all matters relating to the use of the site and any information contained therein. You also irrevocably consent to the jurisdiction of the courts for the State of Queensland, Australia for any action to enforce these Terms and Conditions or for any cause of action related to this site and the use of this site.
Limitation on Time to File Claims
Waiver and Severability
No waiver of these Terms by Norwex shall be deemed a further or continuing waiver of such or any other term or condition, and any failure of Norwex to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court of competent jurisdiction to be illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent, so that the remaining provisions of the Terms will continue in full force and effect.
If we have provided you with a translation of the English language version of these Terms, then you agree that the translation is provided for your convenience only and that the English language version of these Terms will govern your relationship with Norwex. If there is any contradiction between what the English language version of the Terms says and what a translation states, then the English language version shall take precedence.
Neither party shall be liable for any failure or delay in performing its obligations under hereunder to the extent that such failure or delay is caused by an event beyond a party's reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party's), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors.
Your Comments and Concerns
This website is operated by:
Mailing address: PO Box 408, Deception Bay QLD 4508 Australia
Norwex New Zealand
Mailing address: 88 Shortland Street, Auckland Central, Auckland NZ 1010
Norwex and the Norwex house are registered trademarks of the Norwex Group and are protected in Australia, New Zealand, the United States, Canada, Europe and elsewhere.
All notices of copyright infringement claims should go to the copyright agent designated in our Copyright Policy.
All other feedback, comments, requests for technical support and other communications relating to the website should be directed to: firstname.lastname@example.org
Thank you for visiting the Norwex website.